Terms and Conditions
YOU MUST READ OUR TERMS CAREFULLY. BY TICKING “I HAVE READ AND AGREED TO THE T&C’S*” ON THE SIGN UP PAGE YOU AGREE TO THESE TERMS AND THEY WILL BIND YOU. PLEASE ALSO READ OUR PRIVACY POLICY, COOKIES POLICY AND CONTENT STANDARDS WHICH ARE INCORPORATED INTO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT TICK THE BOX AND YOU SHOULD CEASE USING AND ACCESSING OUR WEBSITE.
Last updated: 30th August 2022.
1- Information about Us and how to contact Us
1.1 We are Verdict Consultancy Limited (“the Company), a company registered in Masdar City, Abu Dhabi, United Arab Emirates. Our company registration number is MC 12891and our registered office is at VD Ground Floor, Accelerator Building, Masdar City, Abu Dhabi. References to“Us”, “Our” and “We” means Verdict Consultancy Limited. References to our Website is to https://www.verdict.ae. You can contact Us by sending an email to Us at info@verdict.ae.
1.2 If We have to contact You We will do so by writing to You. This means that We may contact You by sending You an email and/or We may send You a text, SMS and/or WhatsApp message to the email address and/or phone number that You provide to Us when You set up an Account on the Website. We may also or alternatively post notices on the Websiteand/or We may send push notifications to You. Push notifications may provide reminders to access Your Account and/or the Website. Please check Our communications regularly, ideally every time You use the Website.
2. Definitions and interpretation
2.1 Within these Terms, capitalised words have the meanings given to them in this list (unless the context requires otherwise):
2.1.1 Acceptable Use Policy: means all of clause 24;
2.1.2 Account: an account to use Our Website which must be set up by a user (whether as a Student or a Tutor) if they want to book or offer Services.
2.1.3 Booking Confirmation: issued by the Website on behalf of the Tutor when the Tutor accepts an Order and which includes a link to these Terms.
2.1.4 Cancellation Policy: has the meaning given to it in clause 10.1.
2.1.5 Charges: the total charges are the Tutor Charge plus the Website Fee and are inclusive of VAT (if applicable)
2.1.6 Content Standards: means Our standards available here.
2.1.7 Contract: formed when a Booking Confirmation is issued to the Student, following an Order.
2.1.8 Data Protection Legislation: the UAE Data Protection Legislation, Law No. 45 of 2021, relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications)
2.1.9 Intellectual Property Rights: patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
2.1.10 Interactive Services: has the meaning given to it in clause 24.6.
2.1.11 Insurance Policies: commercial general liability insurance cover, professional indemnity insurance cover and public liability insurance cover.
2.1.12 Order: an order (which includes the Specification) placed by a Student with a Tutor for the Services.
2.1.13 Payment Error: has the meaning given to it in clause 15.1.
2.1.14 Fee: the amount We charge each Student so that they can use the Website.
2.1.15 Student: an individual requiring tuition, or if that individual is aged under 18 years old a parent or legal guardian who is responsible and liable for and acting on behalf of the individual.
2.1.16 Service: tutoring services, to be delivered either on a one-on-one basis or in groups.
2.1.17 Session: the delivery of the Service (such as a class face-to-face or online) provided by a Tutor to a Student or Students agreed and recorded on the Website. A Course of Sessions means more than one Session.
2.1.18 Specification: the description of the Service (including the subject, Charges, times, dates and locations of Sessions, any targets or objectives that the Student wants to work towards and any other requirements of the Student) agreed in writing and recorded on the Website by the Tutor and the Student.
2.1.19 Tutor: provider of Services.
2.1.20 Tutor Charge: the amount a Tutor decides to charge for each Session in exchange for providing the Services.
2.1.21 Tutor Materials: materials, equipment, documents and other property of the Tutor.
2.1.22 You, Your: a user of Our Website (in some places these Terms are stated to apply to Students and in other places they apply to Tutors, but if they do not say then they apply to each of Students and Tutors);
2.1.23 VAT: value added tax or any equivalent tax chargeable in the UAE or elsewhere.
2.2 Any words following the terms including, include, in particular, for example or any similar expression, shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
2.3 Unless the context otherwise requires: (a) words in the singular shall include the plural and in the plural shall include the singular; and (b) a reference to one gender shall include a reference to the other genders.
2.4 Clause headings shall not affect the interpretation of these Terms.
2.5 If you are a consumer, these Terms add to your legal rights which remain unaffected.
3. These Terms
3.1 These are the Terms on which We make the Website available to You. The is to facilitate meetings between Tutors and Students, enabling a Student to book private tuition Services from a Tutor, either on a one-on-one basis or in small groups. You will only be able to access the Website if You register for an Account in accordance with clause 5.
3.2 Please read these Terms carefully before You use Our Website, and again before You enter into a Contract (see clause 9 below). These Terms tell You who We are, how We will provide the Website to You, how You and We may change or end access to the Website, what to do if there is a problem and other important information. If You think that there is a mistake in these Terms please contact Us straightaway.
3.3 By using Our Website, You confirm that You accept these Terms and that You agree to comply with them. If You do not agree to these Terms, You must not use Our Website. In consideration of You agreeing to abide by these Terms We grant to You a non-exclusive, nontransferable licence to use the Website on these Terms until terminated. We strongly recommend that You print a copy of these terms for future reference.
4. Other terms that apply to You
These Terms refer to the following additional terms, which also apply to Your use of Our Website (a) Our Privacy Policy – please also see clause 20 below; (b) Our Cookie Policy, which provides information about the cookies on Our site; (c) and Our Content Standards and (d) – which You must also comply with at all times. If You do not, We may suspend Your Account and could ultimately block Your access to the Website. If We suspend or terminate Your Account (please see clause 19 below), any future Sessions which You have will be immediately cancelled.
5. Your Account
5.1 To use Our Website to book or to offer Services You must register for an Account. You must treat Your user name and password and any other information required as part of Our security procedures as confidential. You must not disclose it to any third party.
5.2 You must be aged over 18 years old to have an Account. If You are a Student acting on behalf of an individual aged under 18 years old, You are responsible for that individual including any interaction that individual may have with the Website.
5.3 We have the right to disable any Account, user name or password, whether chosen by You or allocated by Us, at any time, if in Our reasonable opinion You have failed to comply with any of the provisions of these Terms.
5.4 If You know or suspect that anyone other than You knows Your Account details including user name or password You must immediately notify Us at admin@verdict.ae. You are responsible for maintaining Your Account therefore We advise that You log out of the Website whenever you have finished using it because if another person uses Your Account, You will be accountable for their actions. If You have informed Us that Your Account has or may be compromised, We can block the Account from that point so that it cannot be accessed. You will be invited to reset Your password, and You may be required to provide additional information so that We can verify You are who You say You are.
5.5 By setting up an Account and accepting these Terms, there is no obligation on either Student or Tutor to enter into a Contract (see clause 9).
6. Use of Our Website
6.1 Our Website is made available free of charge but please see clause 14 below for Charges for Services.
6.2 We shall use reasonable endeavours to make Our Website available to You. We do not guarantee that Our Website, or any content on it, will always be available or be uninterrupted (for example it may be temporarily unavailable while we upgrade it). We may suspend, withdraw or restrict the availability of all or any part of Our Website for business and operational reasons. We will try to give You reasonable notice of any suspension, withdrawal or restriction. Our Website are directed to people residing in the United Arab Emirates. We do not represent that content or Services available on or through Our Website is appropriate for use or available in other locations.
6.3 We may update and change Our Website from time to time: (a) if necessary to comply with any applicable law or regulatory requirement; or (b) if We consider that the amendment will not materially affect the nature or quality of the Website; or (c) to reflect changes to Our users' needs and Our business priorities.
6.4 Although We make reasonable efforts to update the information on Our Website, it is provided “as is” and We make no representations, warranties or guarantees, whether express or implied, that the content on Our Website is accurate, complete or up to date. You should use Your judgement when considering any information posted on the Website and including information and comments provided by other users) and You should ask questions whenever anything is unclear or if You are uncertain.
6.5 You must use Our Website in accordance with Our Acceptable Use Policy and Our Contents Standards. If You think another user is breaching Our Acceptable Use Policy or Content Standards please let us know. If a user is in breach of these Terms or Our behaviour expectations We reserve the right to block that person’s access to the Website.
6.6 We do not guarantee that Our Website will be secure or free from bugs or viruses. You are responsible for configuring Your information technology, computer programmes to access Our Website . You should use Your own virus protection software.
6.7 You must not misuse Our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to Our Website, the server on which Our Website is stored or any server, computer or database connected to Our Website. You must not attack Our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, You would commit a criminal offence. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use Our Website will cease immediately.
6.8 Where Our Website contains links to other websites and resources provided by third parties, these links are provided for Your information only. Such links should not be interpreted as approval by Us of those linked websites or information You may obtain from them. We have no control over the contents of those websites or resources.
6.9 We amend these Terms from time to time. Every time You wish to use Our Website, please check these Terms to ensure You understand the terms that apply at that time. These Terms were most recently updated on the date stated at the start.
7. Students’ obligations
7.1 If You are a Student these additional requirements apply to You.
7.2 You are responsible for Your acts or omissions but if You are under 18 years old Your parent/legal guardian is responsible for You and they enter the Contract with the Tutor as a Student. If a parent/legal guardian enters a Contract or schedules a Session on behalf of a child, there is no requirement for Us or the Tutor to confirm with that child that they want to receive the Services.
7.3 We do not provide a matching service therefore You should use Your judgement when considering the suitability of any Tutor for Your needs.
7.4 You must:
7.4.1 carefully consider any advert and communication provided by a prospective Tutor before placing an Order for Services. This includes checking the Tutor’s profile, their qualifications, references and insurance. Ensure that You have enough information about the Services offered and that You are satisfied that You have received all of the information You require from the Tutor (if for example You wish to review a Tutor’s references, please contact them directly via the Website to do so, and they will be provided).
7.4.2 carefully check each Booking Confirmation and be happy that it is correct. You must immediately notify the Tutor of any mistake or problem;
7.4.3 pay the Charges in accordance with clause 14 below;
7.4.4 be courteous and co-operate with the Tutor in all matters relating to the Services which includes following the Tutor’s reasonable instructions when they are providing the Services;
7.4.5 provide the Tutor with the information and materials as the Tutor may reasonably require so that they can supply the Services, and ensure that the information, including Your personal information, that You upload to the Website is up-to-date, complete and accurate so far as You can;
7.4.6 obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start and during the Services (for example licences to use Your computer/mobile device); 7.4.7 keep all Tutor Materials which are on Your device/computer in safe custody at Your own risk, maintain the Tutor Materials in condition, and not dispose of or use the Tutor Materials other than in accordance with the Tutor’s written instructions or permission;
7.4.8 have suitable equipment (anything you may reasonably need) and maintain sufficient internet speed to receive the Services and use the Website. Check with the Tutor before placing an Order whether You need anything specific. You will not be entitled to a refund if You do not have all of the equipment that you need for a Session; and
7.4.9 comply with any additional obligations as agreed between You and the Tutor, that may be documented on the Website (for example, minimum time required to prepare for each tutoring session).
7.5 You will be invited to provide reviews and rank Tutors that You have dealt with. You agree that any reviews and ratings that You will provide will be fair and reasonable and You acknowledge that the feedback You provide may impact a tutor’s position on Our Website. If We or a Tutor think that Your review is particularly unfair We may remove it from the Website in accordance with Our Acceptable Use Policy and/or Content Standards.
7.6 In order to protect Us, You promise Us that after receiving any communications from a Tutor, You will not during the 12 months after the communication, try to secure outside of the Website the business or custom of the Tutor with a view to receiving services from that Tutor in competition with Our business including our Website.
7.7 If You breach clause 7.6, We reserve the right to charge You up to AED 2,000 to compensate Us for the loss of use of Our Website and We consider this to be reasonable and proportionate to protect Our legitimate aim of operating Website.
8. Tutor’s obligations
8.1 The tutor must be at least 18 years old to offer the Services and must be legally entitled to work in the UAE. The Tutor warrants that it is entitled to work in the UAE without any additional approvals.
8.2 The Tutor is responsible for its acts or omissions.